PrideStaff | Job Details

Job Details

« Back to Search Customer Service Representitive
Brooklyn Park, MN

Salary: $13-15/hr DOE
Date Posted: November 9, 2017
Job Type: Temporary to Hire
Job ID: 272074

Job Description

CUSTOMER SERVICE REPRESENTATIVE

PrideStaff is seeking an professional Customer Service Representative to work with one of our clients for a Temp to Hire position. The Customer Service Representative will work in a call center environment and will make inbound as well as outbound calls to customers.

Responsibilities for the Customer Service Representative may include:

  • Answering inbound calls from customers in a professional manner
  • Researching information using multiple resources and route call to the appropriate resource
  • Providing customers with product and service information and resolving customer concerns and complaints
  • Entering customer information in the system and identify and escalate priority issues
  • Completing call log and producing call reports
  • Providing follow up customer calls when necessary

 

Requirements needed for the Customer Service Representative

  • Detail Oriented
  • Strong Multi-tasking abilities
  • Excellent communication skills (both written and verbal)
  • Previous sales experience
  • Strong data entry / typing skills 
  • Strong knowledge of Microsoft Office (Excel and Word)

 

APPLY NOW if this sounds like something you are interested in!