PrideStaff | Job Details

Job Details

« Back to Search Account Representative
200 Towne Center W Blvd, VA

Salary: up to $14/hr
Date Posted: September 12, 2017
Job ID: 281202

Job Description

We are seeking an Account Representative to join our Richmond area client's team! You will resolve customer questions and offer solutions to drive company revenue, take calls from prospective clients, and assist in the day to day operations of the business. 

Responsibilities:

  • Prospect and contact potential customers
  • Reach agreed upon deadlines
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Resolve customer inquiries and complaints
  • Set follow-up appointments to keep customers aware of latest developments
  •  

?Qualifications:

  • Previous experience with business to business correspondence daily
  • Previous customer service experience a must
  • Familiarity with CRM platforms
  • Strong Microsoft suite/technology skills 
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Deadline and detail-oriented