PrideStaff | Job Details

Job Details

« Back to Search Customer Service Specialist
200 Towne Center W Blvd, VA

Salary: up to $14/hr
Date Posted: September 12, 2017
Job ID: 281203

Job Description

We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

?Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Technical Aptitude 
  • CRM Software preferred but not required
  • Accurate and quick data entry skills
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills