PrideStaff | Job Details

Job Details

« Back to Search In House Sales Assistant/Admin
Tulare, CA

Salary: $13
Date Posted: January 3, 2018
Job Type: Temporary to Hire
Job ID: 294340

Job Description

Client in Visalia/Tulare is currently seeking an experienced in-house Customer Service oriented Administrative Assistant to assist with processing and fulfilling orders from outside Account Managers.

Will train all essential functions as needed, must possess the right attitude.

Essential Functions:

  • Customer service: work closely with the customer farming organizations in order fulfilment and answer general product related questions. Resolve complaints and follow through to ensure customer satisfaction.
  • Work with logistics to ensure that accounts are being serviced correctly and deliveries are being made within customer’s timelines.
  • Inventory forecasting based off of schedules/historical data
  • Processing orders for Account Manager
  • Working with the F/C administrative staff to ensure that maps, irrigation sites, drop sites, contacts, field directories, ship to’s and contacts are all current
  • Coordinate with service department to ensure that drop information and delivery schedule is set for orders.
  • Onboarding all new F/C
  • Researching sales data and reporting back to Account Manager and grower regarding upcoming purchases
  • Develop and write schedules for growers when needed, with the assistance of the Account manager
  • Learn new technologies with Account Manager to assist in managing customer’s account.
  • Communicate and coordinate with Account Manager to ensure applications are being completed on time.
  • Assist Account Manager in achieving customer’s goals.
  • Analyze customer sales data with Account Manager input and assist in designing a tactical program to benefit customer goals/needs
  • Complete spot sales for customers
  • Communicate and coordinate sales needs with staff
  • Assist in writing processes with Account Manager for sales support
  • Work with Account Manager on setting up grower field directories
  • Ensure that Phoenix is current and kept up-to-date
  • Write and understand recommendation for products
  • Provide customer with agronomic information as it pertains to products
  • Know your customer’s purchasing habits and know who your internal contacts are within the organization.

 

Knowledge, Skills, and Abilities:

  • High school diploma or equivalent.
  • Knowledge of alpha or numeric filing systems
  • Ability to read, sort, match documents
  • Good verbal and written communication skills
  • Ability to apply common sense understanding to carry out written or oral instructions
  • Talking to others to convey information effectively
  • Must be able to problem solve, trouble shoot, excellent attention to detail
  • Must possess good organizational skills, able to multi-task
  • Able to implement and develop processes/SOP
  • Must be flexible, adaptable and self-motivated
  • Take ownership of accounts with Account Managers.
  • Proficiency in Microsoft Office Suite with emphasis in Excel, Outlook
  • Able to operate standard office equipment
  • Able to operate multi phone line program
  • Salesforce experience a plus

Full Time Monday - Friday First Shift  +  Every 3rd Saturday AM only

$13/hr