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Job Details

« Back to Search Part-Time Counter Clerk
Visalia, CA

Salary: $11.00/HR
Date Posted: February 19, 2018
Job Type: Temporary to Hire
Job ID: 298496

Job Description

PART TIME Counter Clerk - Customer Service   
 
 
The Counter Clerk is responsible for delivering world-class customer service to all customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.  The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.   
 
Summary: The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.  Candidate must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. 
 
Responsibilities
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, team members, and leadership
  • Takes ownership of any shipping problems and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as required
 
Qualifications
  • Excellent attendance record
  • Neat, clean, and professional appearance
  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills; strong verbal and written skills, including spelling and math
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Able to cross-sell and up-sell products and services
  • Outstanding phone skills
  • Prompt, reliable, and responsible
  • Able to lift over 40 pounds
  • Must be open to working 
Hours
 
This is a PART TIME position. Must understand that this position only provides 25-29 hours a week. First shift and rotating Saturdays. 
 
Pay $11.00/HR