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« Back to Search Business to Business Customer Service Rep / Order Entry
Garden City, NY

Date Posted: October 11, 2018
Job Type: Direct Hire
Job ID: 326734

Job Description

Well-established manufacturer located in Garden City, NY seeks an experienced Business to Business Customer Service Rep/Order Processing Specialist.

 

You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of products.

Responsibilities include but are not limited to:

  • Operate as the lead point of contact for any and all matters specific to customers’ orders
  • Quickly and efficiently process orders via company’s ERP system
  • Ensure the timely and successful delivery of products
  • Communicate clearly the progress of monthly/quarterly initiatives to management
  • Identify and grow opportunities and collaborate with sales teams to ensure growth attainment
  • Assist with high priority requests or issue escalations as needed

 

Requirements (must have these to be considered for this position):

  • Minimum 2 years of experience working in an import/export and/or distribution business
  • Minimum 2 years of experience working as a business to business customer service rep
  • Order entry experience
  • Friendly and personable
  • ERP and MS Office Suite experience
  • Bilingual in Spanish is a plus but not required

 

This is a direct hire position with benefits (medical, dental, 401K, etc.)

Hours: Mon – Fri 9:00/9:30 a.m. – 5:00/5:30 p.m.