Date Posted: March 18, 2019
Job Type: Temporary to Hire
Job ID: 342359
Accounts Receivable - Temporary
Duties would be handing invoicing, scanning and coding documents and also assistance with possibly answering some A/P calls and working in Outlook moving files. Person should have a good data entry speed on ten key pad on keyboard. Also need working knowledge of Outlook. Hours are 8-4:30 casual office.
Initiates collection calls to customers, review shipping documents,prepares collections correspondence,such as written letters.
The structure is as follows. Assigned a section of the alphabet and is responsible for the collection of those customers. The goals are:
Contact over 60 day customers weekly.
Contact customers 30 -60 day bi weekly.
Try to achieve < 4% of total receivable over 60 days.
For example the gal she is replacing currently has 51 accounts over 60 days so those should be contacted weekly or average of 10 per day. There are an additional 40 accounts over 30 so those fall into the bi weekly category. I will say a good portion of those are paid 30-40 days so minimal or no contact is needed unless an invoice is skipped.
Periodically check the collection queue for effort and take that into account. So if I see 95% of the customers over 60 days have been contacted but the over 60 day % has increased it is more than likely due other issues, billing delay or errors that caused the increase.
So this is not like a call center that you have to make so many calls per day but we do expect the customers to be contacted for payment and issues to be managed as efficiently as possible.
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