Michael Troyer, Owner/Strategic-Partner
I'm a global thinker, change agent, problem solver and lead strategist with international experience in the electronic manufacturing industry and oil and gas market. I apply my executive experience, and a commitment to continuous improvement, to the staffing, recruiting and total employment process for our strategic clients.
Direct Hire, Temporary to Hire, and Temporary placements in the following fields:
Administrative, Clerical, Finance & Accounting, Human Resources, Commercial, Industrial, Production, Warehouse, General Labor
We serve the Houston Northwest market by connecting top talent with top companies. Local ownership with the backing of a national organization since 1978. Recognized leaders in the industry and in the northwest Houston market, holding Inavero’s “Best of Staffing” designation for both Clients and Candidates.
The Big Picture:
Meeting face to face with each candidate and client ensures that we capture information that will provide a successful placement. This information includes accurate job descriptions and performance expectations. We follow up with specific requirements that make sure our clients and candidates are a match, including: testing (specific skills to be assessed), background checks, drug tests, education, compensation guidelines, expectations for raises and promotion potential, and requirements to achieve those goals.
We value both hard and soft skill sets to make sure candidates can fulfill the job while fitting into the culture of the company. Hard skills include: specific experiences needed to ensure top job performance; recent and relevant work experience; and assessments to confirm level/proficiency. Soft skills focus on environmental/cultural fit, management style and volume/pace.
Our onboarding process focuses on making sure both clients and candidates are on the same page and prepared!
The Scoop on Staffing:
PrideStaff Houston Northwest offers a unique hiring process which focuses on three steps for both the client and candidate:
Each one of these important steps is to the provide full accountability and the transparency between PrideStaff, the candidate and client. Only through gathering details and exploring the potential failure models, will we ensure success and meet the needs of both our clients and candidates.
The Discovery process is designed to align the right opportunity with the right candidate. We gather clear expectations from both the candidate and client, not limited to the following: the appropriate pay; making sure culture and work hours are a proper fit; clearly setting attendance and dress code expectations; verifying skills based on personal references; and reviewing the onboarding process.
By sharing all aspects of the job, environment, and culture we successfully exceed our clients' and candidates' expectations and deliver what they value most.
The Investigation step in the process includes the details needed from the candidate to be successful from day one and the parameters of the client’s position.
The Challenge phase is designed to be a clear commitment from the candidate and PrideStaff to make a successful placement. PrideStaff defines a successful placement as creating a partnership that leads to a positive result for all three parties.
Expectations for candidates include a high level of accountability. The client is expected to provide appropriate supervision, commitment to a safe and healthy work environment, as well as a promise to support candidate success.
Secrets to Success:
Using the common tools associated with the most respected quality systems, PrideStaff is focused on utilizing feedback to improve the overall experience. They do this through:
- Value stream mapping
- Safety surveys
- Client satisfaction quarterly reviews
- Lean planning
- Root cause failure analysis
- Skill assessment and improvement planning
- NPS (Net Promoter Scores) for both Candidates and Clients
PrideStaff Houston Northwest’s “Best of Staffing” designation for both Client and Candidate allows us to attract top talent. This means we work with the best in Houston Northwest! PrideStaff are focused on not just a placement but a long-standing partnership with our clients and candidates.