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« Back to Search Intermodal Dispatcher
Memphis, TN

Salary: 15.00+ D.O.E.
Date Posted: August 22, 2018
Job Type: Temporary to Hire
Job ID: 269555

Job Description

Intermodal Dispatcher / Customer Service Representative

 

Job Description


PrideStaff Financial is seeking an experienced Intermodal Dispatcher / Customer Service Representative . You will be responsible for keeping records, monitoring driver daily logs for errors or violations and monitoring drivers' working hours and equipment availability.  This position also will require you to give customers  quote rates and service capabilities, take orders, and provide information on shipment status.

Intermodal Dispatcher / Customer Service Representative

 

Job Responsibilities

  • Ensuring that all shipping and receiving documents and functions are completed accurately and on time.
  • Received orders via phone and email, enter it into the systems accurately and quickly.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Responsible for tracking and verifying multiple shipments through various modes of transportation to ensure customer satisfaction: Intermodal, truckload, oceanic, air, and pool distribution.
  • Establish a strong working relationship with customers and vendors communicate professionally with everyone on shipment status, delivery times, failures, and provide feedback about ways to improve operation. 

 

Intermodal Dispatcher / Customer Service Representative

 

Job Requirements

  • Minimum of 3 years’ experience in Intermodal Dispatching Customer Service 
  • Bachelor’s Degree in Business, Supply Chain Management, Logistic Preferred but not required. 
  • Knowledge of Freight and Logistics Industry
  • Intermediate Excel knowledge (Heavy Excel Usage)
  • Excellent interpersonal skills
  • Analytical and problem solving skills
  • Ability to handle multiple tasks simultaneously while paying attention to detail with high level of accuracy
  • Effective verbal and listening communications skills
  • Very effective organizational skills and written communication skills
  • Must be detail oriented, thorough and accurate

 

Intermodal Dispatcher / Customer Service Representative

Must Submit Resume in Word Document for Consideration MemphisAP@PrideStaffFinancial.com

This position will fill quickly, if you are interested please apply immediately.

901-685-5578



Salary: $15.00 D.O.E.
Job Type: Temporary to Permanent