PrideStaff | Job Details

Job Details

« Back to Search Patient Care Representative
Carlsbad, CA

Salary: $12.00 to $14.00
Date Posted: December 10, 2018
Job Type: Temporary to Hire
Job ID: 316564

Job Description

PrideStaff has IMMEDIATE positions for PATIENT CARE REPRESENTATIVE for a growing company in North County.

Temporary to hire

RESPONSIBILITIES

  • Serves patients over the phone with initial order of diabetes testing supplies and related products
  • Maintains high call volume per day (80+ combined inbound and outbound calls per day)
  • Answers/Responds to calls and routes calls promptly.
  • Manages average of 150+ patient accounts per month
  • Work closely with other Billing and Insurance; and Physician Support departments to confirm patient orders are eligible to ship
  • Maintains accurate and detailed records in company database

EXPERIENCE:

  • High school diploma or GED required
  • 1-2 year(s) work experience in a customer service call center preferred
  • Work history of excellent attendance and punctuality
  • Solid mathematical skills, including addition, subtraction, multiplication and division
  • Knowledge of medical terminology preferred
  • Bilingual in Spanish (read, write and speak) preferred